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You have two choices for ordering: Our brand new Shopping Cart with On-line Credit Card processing is up and running. While we are using Paypal as our credit card processor, do note that A PAYPAL ACCOUNT IS NOT REQUIRED and there is no need to register with us or Paypal before you can order. or you may use our mail order print-out form and mail the order to us, at AIRSPEED
PRESS Whichever you use, please be sure your Email address is clear and correct so we will be able to get in touch with you if there is any problem. Overseas and Canadian customers might want to check out our Overseas Ordering Page, for tips and cautions. |
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All our books are sold with a money-back guarantee. If you don't like a book, send it back, in good condition, and within a reasonable length of time, and we will refund the full cover price (but not the postage). We usually ship within a day or two, however sometimes there may be delays of up to a week depending on if we run out of books or take off to do some diving. If you haven't gotten your order within two weeks (or for overseas orders. three) let us know! Please note that, when multiple books are ordered, we usually ship them in several packages to take advantage of Priority or Global Priority rates. In addition to being faster, the flat rate envelopes also seem less likely to get hit up for import duties or tariffs. Please don't ask us for Overnight or Courier Service unless it is really essential. Many customers casually ask us to send books that way, then squawk when they get the bill - sending a single book to Canada by overnight courier can cost $50, and to other overseas destinations, as much as $100. Also, they may require an extra charge at your end for a customs broker since our books are merchandise. So if you request any form of special handling, we'll Email you to confirm that you really want it, which will waste a day, then it may take another day for the pickup, with the result that the book will end up taking just as long to get to you as if we'd sent it right away by Priority Air. |
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Although a lot of our customers worry about it, we get remarkably few reports of overseas customers getting hit with high import duties, CGTs, VATs or Customs handling charges. If this happens to you, please Email us to let us know, so we can work to find ways to avoid this in the future. |
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